Privacy Policy

As CFS Group (“Company” or “CFS Group”), protecting the privacy of the visitors to our website (https://cfsgroup.com.tr/) and processing their personal data in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”) and relevant legislation is one of our top priorities. This Privacy Policy has been prepared to inform you about how your personal data collected through our website is processed, protected, and what your rights are.

1. What Personal Data Do We Collect?

During your visit to our website and your use of our services, the following personal data may be collected:

• Identity and Contact Data: Name, surname, e-mail address, and phone number (+90 549 100 12 37) that you provide when you fill out the contact form, subscribe to the e-newsletter, or communicate directly with us.

• Transaction Security Data: Your IP address, browser information, device information, and on-site navigation movements collected automatically during your visit to our website.

2. For What Purposes Do We Process Your Personal Data?

The personal data we collect is processed for the following purposes:

• Receiving your requests regarding our services such as industrial cleaning, steam boiler cleaning, and solar panel maintenance, and providing feedback to you,

• Delivering campaigns, innovations, and announcements about our company within the scope of the e-newsletter subscription,

• Executing customer relationship processes and providing communication activities,

• Ensuring the security of our website, measuring its performance, and improving the user experience,

• Fulfilling our legal obligations.

3. Transfer of Personal Data

Your personal data may be transferred, in accordance with legal legislation and solely for the realization of the purposes stated above, to our business partners from whom we receive technical infrastructure services (such as hosting and e-mail server providers) and to authorized public institutions and organizations in the event of a legal obligation. Your data is strictly not sold to third parties for commercial purposes.

4. Use of Cookies

We use cookies to ensure the proper functioning of our website, analyze visitor traffic, and improve your user experience. You can prevent or restrict the use of cookies by changing your browser settings; however, this may cause some functions of the website not to work properly.

5. Data Security

CFS Group takes the necessary technical and administrative measures to protect your personal data against unauthorized access, loss, use, or disclosure risks.

6. Your Rights as a Data Subject (KVKK Article 11)

Pursuant to Article 11 of the KVKK, you have the following rights as a data subject:

• To learn whether your personal data is being processed,

• To request information if your personal data has been processed,

• To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,

• To know the third parties to whom your personal data is transferred domestically or abroad,

• To request the correction of your personal data if it is incomplete or incorrectly processed,

• To request the deletion or destruction of your personal data within the framework of the conditions stipulated in the KVKK.